Student Accounts/Billing FAQs
What is financial clearance?
Financial clearance means that the bill is covered for the upcoming semester. It does not necessarily mean the balance on the account is $0 by the financial clearance date. It does mean that by the financial clearance date, your account must fit one or more of the following criteria:
- Balance due on the account is $0
- There is pending aid showing on your account that covers or exceeds the amount of the bill.
- You are enrolled in an online Lyndon payment plan that covers the entire balance on your student account.
Bills are due before classes begin each semester. Clearance dates are posted on the Student Billing Calendar and often fall two weeks prior to the first day of classes. Any balance that is not covered by financial aid or a payment plan is due before the clearance date. It is the student’s responsibility to know if the bill is covered. Direct consequences result if financial clearance is not met. The account is placed on financial hold which means the student cannot register for the next semester or receive transcripts and diplomas. Late fees are also assessed.
Change in Bookstore Charging Practices:
Lyndon students may charge books to their Lyndon student accounts in these instances:
- The student is eligible to receive financial aid in the form of a refund that will cover book costs, OR
- The student is enrolled in a Lyndon payment plan for their tuition and other charges on their student account, OR
- The student has set up a Lyndon payment plan to cover the costs of their books.
Students who do not fit into one of these three categories will need to pay for their books at the bookstore with cash, check or credit card at the time of purchase.
Are you taking summer courses?
If you withdraw from a course, tuition will be refunded according to the following schedule. Charges and fees other than tuition are NOT refundable unless a course is canceled by the college. The amount of refund is based on the date the official ADD/DROP form is received in the Registrar’s Office.
For All Summer Classes (excluding online):
- Drop 24 hours before the 1st class meeting — 100% of tuition
- Drop before the 3rd class meeting — 50% of tuition
- No refunds will be made after the 3rd class meeting
For All On Line Summer Classes:
- Drop 24 hours before 1st class meeting — 100% of tuition
- End of 1st week of class — 50% of tuition
- No refunds will be made after 2nd week of class meeting
How do I pay my bill?
We are a paperless billing campus, which means NO paper bills will be mailed. To access your student account, go online to:
- Login using your Lyndon login
From here you can access all aspects of your student account such as:
- View your statement
- Add an authorized user to your account
- Enroll in a payment plan
- Set up payment methods with a credit card or electronic check
- Set up direct deposit refund account
College Billing Statements:
- An email notification is sent to the student’s college email and to any authorized users upon generation of a billing statement.
- Statements are generated on or about the 1st and 15th of each month.
- Activity on the account between these dates can be viewed under the “current activity” tab.
Communications between this office and the student will occur by postal mail (to the address provided to the college upon admission), campus mail, or college email. It is the student’s responsibility to check these areas on a regular basis.
In Person Come into the Student Services Center in Vail 348 weekdays between 9 a.m. and 4:30 p.m. (4 p.m. during the summer). We will process your payment and give you a receipt.
By Mail Checks can be made payable to Lyndon State College and mailed to: Lyndon State College, Student Services Center,1001 College Rd., Lyndonville, VT 05851. Please write the student ID number on the check memo line.
By Phone Lyndon accepts debit and credit cards over the phone. Call the Student Services Center at 802.626.6396 and have the following information ready: the student ID number, the credit/debit card account number, expiration date and card billing zip code.
How do I receive my refund?
Federal regulations require the College to disburse credit balances 14 days after the credit is recorded on the student’s account.
Funds from Perkins and Stafford Loans (including Plus Loans) cannot be credited to your account until all necessary paperwork is completed and submitted to the Student Service Center.
Refunds are processed each week on Wednesdays. If you are due a refund, To receive it, please sign-up for E-Refunds:
- Login using your blackboard login
- Click on “Create a refund profile” tab
Beginning with the summer 2015 semester, refunds will be mailed to the address on record for students without e-refunds.
Credit balances resulting from PLUS loans are payable to the Parent borrower and sent to the address on record, all other credit balances are payable to the student.
* Please note receiving a refund does not guarantee that you will not have a balance due on your account. Subsequent charges or changes to your account may render a balance due after a refund is issued.
What are the payment plans available?
Lyndon gives you the option of enrolling in a payment plan directly with us. This plan can include all or a portion of the student account balance. Payment plans have to be set up each semester. This option is available online only. Available plans are:
- 6 month plan. Must sign up by November 15
- 5 month plan. Must sign up by December 15,
- 4 month plan. Must sign up by January 15
- 6 month plan. Must sign up by June 15
- 5 month plan. Must sign up by July 15
- 4 month plan. Must sign up by August 15
The first payment of a plan is due at the time of enrollment. Subsequent payments are due on the 15th of each month. To sign up for the monthly payment plan go online to:
- Click on VSC Bill Payment Touchnet on the left of the screen
- Login using your blackboard login
- Click on Enroll in Plan tab
* There is a $30.00 enrollment fee for payment plans; there is a $15.00 late payment fee added to accounts if a payment is not received.
How does withdrawal from the college affect my bill?
A student who voluntarily withdraws from the college must do so by completing a withdrawal form. This is available from the Student Service Center.
- Not attending classes does not constitute official withdrawal from a class or the college.
- Billing adjustments for tuition and room & board charges will be calculated based upon the date a completed withdrawal form is validated by the Registrar.
- Financial aid may also be adjusted based on the official withdrawal date.
- Students who withdraw or are dismissed during the semester will be credited tuition, college fee, facilities fee, course fee, student activities fees, room and board on a daily pro-rata schedule. Orientation fees are nonrefundable.
- If withdrawal is completed or dismissal occurs during the first week of the semester (seven calendar days) the student will be credited 100%.
- If withdrawal occurs after 60% of the semester has passed (approximately mid October) the Student will receive no credit for tuition, fees, and room & board.
*Please note: Unpaid account balances due upon withdrawal or graduation may be subject to interest and/or collection charges.
How do I waive my health insurance?
Insurance is billed to ALL full-time students (12 or more credits). Health Insurance is required for all full time matriculated students. Coverage dates are from 12:01 a.m. on August 15 through 12:01 a.m. on August 15 of the following year.
You must enroll OR waive the student health insurance. Insurance premiums are automatically added to student accounts. To remove the charge, the online waiver must be completed. To waive the health insurance premium go online to:
- Click on VSC Web Services
- Click Student Health Insurance Form.
- Enter current insurance policy number
How does adding/dropping courses affect my bill?
You have been billed for courses in which you pre-registered. During the first two weeks of classes, courses can be added and dropped at the Student Services Center. If you change your classes, your bill will update automatically.
Check the Student Billing Calendar for last day to drop a course and affect billing. THERE WILL BE NO ADJUSTMENT OF TUITION AND FEES FOR COURSE(S) DROPPED AFTER that day. At that time, students are financially responsible for the total number of credit hours for which they are then enrolled.
How do the room/board options affect my bill?
Room and board contracts cannot be broken except for the following reasons:
- Students who are completing their student teaching or internship at a location more than 40 miles from Lyndon State. The Director of Student Life and the Student Services Center must be notified in writing prior to the beginning of the semester and it must include the signature of the student’s faculty advisor.
- The board portion of the contract may be waived for medical reasons. Students should submit a letter signed by a physician specifying what diet has been prescribed to the Director of Student Life. If it is determined that the college cannot provide this diet, they will authorize the contract dismissal and the Student Services Center will credit the student account accordingly.
If you are a resident student and would like to change your currently billed meal plan:
- Go online to Portal.VSC.edu
- Click on VSC Web Services
- Click on the Student Menu
You can select to change your Residential Meal Plan. Once changed, you will receive a confirmation email to your college email address. and your bill will be automatically adjusted. You may review meal plan choices by going to LyndonStateDining.SodexoMyWay.com.
Check Student Billing Calendar for the last day to change meal plans.
Student Services Center